|
Please note that this service is
available to UK mainland customers only and is
subject to the
Terms and Conditions
which are available to view on this site.
Ordering Information
Making a purchase
Browse the catalogue and click on a
product that you may wish to buy.
Each product page displays the price
excluding Vat and anticipated delivery times. Where
there are finish options (eg paint or fabric colour)
you may be referred to another page to view them.
Installation and technical details
may also available to help you.
Before making a selection it is
important to ensure that the size, finish and where
relevant fixing details, meet your requirements.
When satisfied that it is the product
that you want, enter the quantity you wish to
purchase and select ‘Add to Cart’ put them in the
‘shopping cart’. * See suitability.
When you have finished your shopping
proceed to the ‘Checkout’, check your
selections and if
satisfied proceed to the payment procedure.
Your selections can be viewed at any time by
clicking on ‘View Cart’
Note – Please ensure that you have ordered the
correct size and finish, mistakes
cannot be
rectified after manufacture. Made to order goods
cannot be taken back into stock.
Checkout
Your selections can be seen at any
time by clicking on the ‘checkout’ at the top of the
page. If you wish to carry on shopping select the
‘continue shopping’ option. It is also possible to
cancel items at the ‘checkout’.
If you wish to change the
specification (ie size or finish etc) it will be
necessary to cancel the selection and start again.
Payment
Having checked that your product
selections meet your requirements proceed to the
payment section.
We accept payment by credit cards,
debit cards and cheque.
Credit/debit card customers will be
transferred to our secure online processing
administered by HSBC Secure ePayments. Follow
the on screen instructions. You will be sent an
email to acknowledgement receipt of your payment by
HSBC, please print this or take a note of the
reference number.
Cheque payments
If you wish
to pay by cheque, select the ‘Payment by cheque’ box
in the ‘Shopping Cart’. Cheques should be made
payable to Office Linx and sent
to the address
below.
Orders paid by cheque are processed
once cheques are cleared, which is normally 3 to 4
days following receipt.
Acknowledgement of Order
When an order is received an
acknowledgement of order is sent by email. Please
keep a note of the acknowledgement number which must
be used in any communication with us.
If there is a problem with the order,
product availability or price we will contact you by
email or telephone.
Invoice
A Vat invoice will be sent to you
once an order and remittance has been checked. At
this point a contract exists between the customer
and O ffice
Linx.
Delivery Information
Delivery times – availability
The availability and delivery times
are shown for each product. These times are intended
as a guide.
Every effort is made to deliver
within the time stated. If products are out of stock
or a delivery delay is expected, you will be
notified by email. At this stage you will be offered
the option to cancel.
Some furniture products are finished
to order (assembled, upholstered or painted etc);
the anticipated delivery time stated reflects this.
Delivery
Deliveries are made directly from our
supplier partners either with their own transport or
3 rd
party carrier. Small individual items are sent by
parcel carriers.
Deliveries are kerbside only, Office
Linx, supplier partners or carriers are not
responsible for carrying goods to the point of use,
or for installation. In some cases (specified)
assembly can be arranged.
It is the buyers responsibility to
ensure that the goods purchased can be carried to
the point of use.
Multiple deliveries
Orders containing products from more
than one product line will be delivered separately.
We may also deliver products in more than one
consignment.
Deliveries to other than invoice address
If you require a delivery to be made
to an address which is not the invoice or card
holders address please tick the relevant box and
follow the instructions at the checkout.
Collections
The majority of Products are shipped
directly from the manufacturers or their wholesalers
therefore it is not possible to make personal
collections.
Delivery Enquiries
To check the status of your order please email us
using the ‘contact us’ facility or call 0845 056
4282. Please quote your acknowledgement number and
contact details.
Carriage charges
A 5% Delivery charge is made on all
orders, this is capped at £30.00. The maximum
carriage on any single order is £30.00 excluding
Vat.
Receiving your goods
Checking deliveries
It is important to inspect deliveries
immediately. Make a note of damage to packaging on
carriers delivery notes.
Damaged Goods
Please advise damaged goods within 7 working days.
Suitability
Customers must ensure that goods are
suitable for the purpose intended and can be
physically transported to the point of use.
Dimensions, finishes and fixing methods are clearly
shown in the catalogue. Office Linx cannot be
held responsible for goods
which do not fit or colours which are
not suitable.
We regret that specially made
products cannot be returned.
Made-to-order products include – meeting room and
boardroom tables and specially upholstered products
including screens, soft furnishings.
Note – Please ensure that you have ordered the
correct size and finish, mistakes
cannot be
rectified after manufacture. Made to order goods
cannot be taken back into stock.
Product Description
All sizes, capacities and structural
details are those of the manufacturer and are for
guidance only. Colours and finishes may vary from
the colours displayed. Illustrations are intended as
a guide only and may not always represent the
product exactly.
Accessories and ancillary items
depicted in images are not necessary part of the
product package.
Terms Used:
|
A.C lacquer - |
A clear
durable seal applied to veneers. |
|
Brushed
stainless steel – |
Stainless
steel factory treated to provide a grained
appearance |
|
Epoxy coated –
|
Very durable
factory applied spray paint finish |
|
Facings (in
relation to upholstery) - |
Facing material (normally
leather) used for the cushions, arms &
backrests of chairs & sofas. The base, the
rear and non wear areas
are finshed with a matching
vinyl. |
|
Mfc – melamine
faced board |
Particle board (eg high density chipboard)
or
medium density fibre board (mdf)
factory laminated with a melamine finish
which provides a realistic wood appearance
(Also used for plain and patterned colours) |
|
Polished
stainless steel – |
Stainless
steel factory polished to a high sheen |
|
Powder coated
– |
Factory
applied spray paint finish |
|
Pre- cat (pc
lacquer) |
Pre
catalysed lacquer finish – a durable seal
applied to wood/veneer products. |
|
Satin or
Satinised glass |
Glass which is treated to
provide a semi obscure appearance. |
|
Toughened or
tempered glass – |
Glass which is
heat treated to make it very
strong. |
|
Veneer
|
Thin real wood (or real wood
laminate) bonded to a substrate eg mdf or
high density particle board. |
Prices
We endeavour to sell out products at
competitive prices and will not enter into
correspondence on the subject.
Quantity discounts – enquires regarding large order
discounts should be emailed to
sales@officelinx.co.uk
Vat
Prices
shown do not include value added tax. Tax will be
added at the
prevailing rate at the checkout.
Our Vat registration number is GB 852
6956 87
Assembly/Fitting
Assembly and fitting (where applicable) is the
responsibility of the buyer. Where you see the
‘spanner’ symbol, some assembly is required.
Where specific fittings are required please ensure
that your selection is suitable.
Guarantees
We pass on the guarantee provided by
the manufacturer and this is shown with each
product.
Manufactures guarantees cover
manufacturing defects and structural failure during
normal everyday use. Wear and tear is not included.
Returns
Damage – Buyers must advise us in writing (letter,
fax or email) of any damage
within 7 days.
Goods will be exchanged or repaired.
Please see our Terms & Conditions for
our Returns Policy
Contacting Us
If you wish to contact us about an
order please be sure to quote your order reference
and contact details.
Office Linx
Suite 253
7 Holywell Hill
St Albans
Herts
AL1 1DT
Tel: 0845 056 4282
Fax:
0845 056 4282
Email:
info@officelinx.co.uk
Office Linx is a trading name of Office Style
Ltd
Company Registration No. – 03265829
Vat Registration No. GB 852 6956 87
Registered office:
Watermead House
2 Codicote Rd
Welwyn
Hertfordshire
AL6 9NB
|