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1)
These terms and conditions apply to this website and
by
accessing this website
and / or placing an order you agree
to be bound by these
terms and conditions.
2) Definitions
– ‘Us/we/seller’ means Office Linx. Office
Linx is an
operating name of Office Style
Ltd.
‘User/you/buyer/customer’ means individuals
or companies
using and/ or buying from this web
site. ‘Product/goods’
means items offered for
sale on this website.
3) Prices
– all prices are in Pounds Sterling ( £ ). Vat
and
delivery charge (if any)
is
added at the Check Out.
4) Contract
– An acknowledgement is sent on receipt of an
order; however a contract only exists between
the customer
and us once the customer has been
sent an invoice.
5) Availability
– all products are subject to availability.
Although
every effort is made to meet the guide
delivery times we
cannot be held responsible for
any
unforeseen stock
shortages or manufacturing delays.
6)
Product information
– All sizes, capacities and structural
details
are those of the manufacturer and are for
guidance
only. Colours and finishes may vary
from the colours
displayed. Illustrations are
intended as a guide only and may
not always
represent the product exactly. Accessories and
ancillary items depicted in images are not necessary
part of
the product package.
7) Changes to products and web site
-We reserve the right to
change, modify or
withdraw this web site or its products
without
notice and we shall not be liable to you or any
third
party for any modification or withdrawal
of the website or
the products displayed.
8) Privacy
– We treat all your Personal Information as
confidential.
We
only collect information about you to
process an
order and provide customer services. We will
never
pass your personal information or order details to a
third party.
9) Security
– All credit card numbers are not taken or
stored by
our computers. Information is
encrypted and passed to the
secure epayments server which is administered by
HSBC. We
do not hold details of your
credit/debit cards on our
computer or database.
Returns & Refunds
10) Faulty/damaged products
- Products should be inspected
immediately on
receipt. If packaging is damaged in any way
please make this clear on the carriers delivery
note that you
may be asked to sign.
Please advise us of any defective or
faulty goods as
soon as possible and in any case advise us
in
writing, by letter, fax or email, within 7 days of
receipt.
We
will arrange for collection and replacement. Please
ensure that goods for return are suitably
repackaged.
11)
Unsuitability & Incorrectly ordered
products – Buyers are
responsible for
packaging and carriage costs, in addition a
20%
handling and restocking charge will be made. If we
find
that the product has not been returned
to us in a fully re
saleable condition, we reserve
the right to refuse a refund
on the item. Returns
should be made in a reasonable time,
normally 14
days.
Unfortunately made-to-order products cannot be
returned.
Made-to-order products include –
upholstered products
including screens, soft
furnishings, meeting room and
boardroom tables.
12) Refunds
– We will refund the original delivery charge
when
a product is faulty or damaged, but not
when a product is
not wanted.
13) Cancellation
– Products that are not made-to-order can be
cancelled prior to delivery by email or
telephone. Please be
sure to quote your order
number and
the
date the order
was placed.
Made-to-order products cancelled after 7 days
from
the date of order may be subject to surcharge. We
reserve the right to charge up to 100% of the
product
cost, this is dependent on the stage of production.
Delivery
charges will be refunded.
14) Guarantee
– Products are covered by the manufacturers
guarantee.
The
period of cover is displayed with the
product
information.
Cover includes structural and
manufacturing defects.
Normal wear & tear or
misuse is not
included.
15) Your Rights – Your rights
are protected under the EU
Distance Selling
Directive which can be found at
16) Contacting us
Office Linx
Suite 253
7
Holywell Hill
St
Albans, Herts
AL1
1DT
Tel: 0845 056 4282
Fax: 0845 056 4282
Email:
info@officelinx.co.uk
Office Linx
is a trading name of Office Style Ltd
Company Registration No. – 03265829
Vat
Registration No. GB 852 6956 87
Registered office
:
Watermead House
2 Codicote Rd
Welwyn
Hertfordshire
AL6 9NB
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